Privacy Policy

Last Updated: December 2024

At FH Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website seatcoversale.com and purchase our premium automotive protection products.

1. Information We Collect

Personal Information

When you make a purchase or interact with our website, we may collect:

• Contact details (name, email address, phone number)
• Shipping and billing address information
• Payment information (processed securely through our payment partners)
• Vehicle information for product compatibility
• Order history and preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring website addresses
• Purchase behavior and product preferences

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To process and fulfill your orders for seat covers, car covers, floor mats, and other automotive protection products
• Customer Service: To provide support and respond to your inquiries
• Product Recommendations: To suggest relevant products based on your vehicle type and purchase history
• Website Improvement: To enhance your shopping experience and optimize our website
• Security: To protect against fraudulent transactions and unauthorized access
• Marketing: To send promotional materials (only with your consent where required by law)
• Legal Compliance: To meet regulatory requirements and legal obligations

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information with:

• Payment Processors: Secure payment partners like Visa, MasterCard, JCB, and PayPal to process transactions
• Shipping Providers: Logistics companies to deliver your orders worldwide
• Service Providers: Trusted partners who assist with website operations, under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental regulations
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. International Data Transfers

As a global provider shipping to customers worldwide (excluding select remote areas and parts of Asia), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

5. Data Storage and Security

We implement robust security measures to protect your information:

• SSL Encryption: All data transmissions are encrypted using industry-standard SSL technology
• PCI DSS Compliance: Our payment processing meets Payment Card Industry Data Security Standards
• Secure Tokenization: Payment information is tokenized for enhanced security
• Limited Data Retention: We store personal information only as long as necessary for business purposes
• Regular Audits: Continuous security monitoring and regular system updates

Important: We never store your complete payment details on our servers. All sensitive financial information is handled by our secure payment partners.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Restrict Processing: Object to or limit certain data processing activities

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for website functionality and secure checkout process
• Analytical Cookies: Help us understand how customers use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Show you relevant products and offers (with your consent)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date.

11. Contact Information

Thank you for trusting FH Group with your automotive protection needs and your personal information. We are committed to maintaining your trust through transparent and responsible data practices.